I've had it. I gave this phone the benefit of the doubt and time. I'm a 41-yr-old professional who wants a phone that works as a phone, and also has some nice smartphone features. I accepted the fact that the Transform was running Android 2.1 while most of the competition was running 2.2. I accepted that the processor wasn't the fastest out there. I'm not a gamer, I don't care about animated wallpapers, and I don't need a professional-level camera. Immediately it became apparent that the phone was a royal pain in the butt to operate when I inadvertently bumped the screen and navigated away from the "hang up" screen during a call. I cannot count the number of infuriating times I've had where I couldn't kill an accidental call (or a real one) because of this. However, the rest of the features worked acceptably, so I kept with it. Now we've been updated to 2.2, and the phone is worse than ever. Good points? I can now end a call using the power button. That concludes the list of good points. The phone is now buggy, had endless Force Closes, eats batteries three times as fast, has slowed down even further, and flat out doesn't work half the time. And once again, it isn't like I'm trying to link 100 accounts to my phone and launch nuclear missiles with it. I'm just trying to call people, text people, and read email accounts. Even for the $49 I paid for it, this phone is complete junk. It has great call quality, but what does that matter when you can't use the *#&% thing? Trying to do something so simple as edit my contacts to fix the sorting that the Facebook sync that I never enabled messed up can't be done smoothly because the phone just wants to crash and Force Close on me. So to anyone considering this phone, skip it. I thought the Samsung haters online were just that - haters. I now see that they have a point. This purchase was a mistake, and now changing it in any way will cost me monthly fees thanks to Sprint slapping on the 3G and 4G fees, so I'm stuck with this doorstop of a phone. I cannot state it more clearly than this - it is a piece of crap and should be avoided. I miss my "dumb" phone, and that's pretty bad considering all the potential the Android platform offers.