Don't put off calling CS or going into a store. I had it, but it wasn't that bad. I thought it was tolerable. Then it got ten times worse between phone calls. And after using my husband's X and bearing how crystal clear and loud it is, I know I definitely got a defect. Just got off the phone with CS. Brand new replacement will be here Tuesday. (Crosses fingers for a clear speaker.) Good thing I use AppBrain.