This method will force your phone to connect and look for the update. If your account has been flagged to receive it then a pop up will show on the screen within 30 seconds on LTE, or 2 minutes on 1x You should "Unfreeze" or reinstall all of the Metro bloatware before attempting this procedure. If the update fails you will not be able to download it again. We haven't figured out which missing software causes it to fail so its safer to put it all back temporarily Get your SPC by entering the IMEI (number on the box, under about phone or behind the battery) into CheckESNFree.com : The only instant, free, online ESN Checker or by running "getprop ril.MSL" from adb shell. Save that six digit number Open the dialer and enter ##data# (##3282#) The eighth item will be labeled FOTA, open it When it asks for SPC put the six digit number you got in the first step Click on the first item labeled DM Account Click and hold on metropcs until you see a popup box Click Start DM The phone will return to the main screen and you will see the data indicators light up. Leave the phone for 30 seconds (on LTE, two minutes on 1x) and if your account is ready you will get a message about the upgrade. It will automatically reboot once the counter is zero If everything worked you will get this popup showing the new version number once you are back at your home screen.