I'M PISSED!!! I call my local Best Buy to see if they would price match an online price on the Aria. Sure enough they would (but they wouldn't do wirefly.com .01 or letstalk.com FREE) I got them down to a pretty low price on it. I tell them my official upgrade isn't until next Wednesday and if they thought it would be possible to make it happen today. They tell me, "shouldn't be an issue, it's only a few days. We'll call AT&T and have them move it up" so I'm like "Sweet, I'll come by in an hour or so". So there we are, the Aria out of the box waiting for me to turn it on and take it home. We pull up my account and yes, my upgrade day is next Wednesday. I call AT&T and politely let them know I'm in the process of signing a new 2yr contract and trying to upgrade my phone. I say: "My upgrade date isn't technically until next Wednesday but is there any possible way to move it up to today?" AT&T says: "Are you at an AT&T store?" I say: "No, I'm actually at Best Buy" AT&T says: "Which phone are you looking at upgrading to?" I say: "The HTC Aria" AT&T says: "OK, well hold on for 2 minutes" I say: "Sure" Thinking she's going to get managers approval and everything is good! AT&T says: "Well, what we can do for you is sell you the Aria over the phone right now and get you the upgrade or you can go to an AT&T store and do it" I say: "I'm already in the middle of doing this at Best Buy and just need my upgrade date moved 5 days" AT&T says: "You'll have to go to an AT&T store to do that, there is no way for me to do that for you" I say: "Yes, well I'm at Best Buy because they are willing to price match the phone for me, I want to buy it here" AT&T says: "Let me see how much we sell it for" I say: "$129" AT&T says: "yeah, that's right. We can't price match anything but we can upgrade you at the AT&T store" I say: "I don't want to pay $129 when I can get it price matched here. Can we please move my upgrade date?" AT&T says: "I'm sorry, there is no way for me to change the date in the system" I say: "Why is that, because I'm buying from Best Buy and not an AT&T store?" AT&T says: "No, it's just not possible to change" I say: "Absolutely no way it's possible to make this happen for me?" AT&T says: "No, you will just have to wait" I say: "Yeah, alright. I really appreciate all your help" (VERY SARCASTICALLY) and hang up. FREAKIN' LAME T&T!!! I should be Droid right now!!!