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Freeze when boot.

Discussion in 'Android Devices' started by Kerigan Creighton, Jan 2, 2018.

  1. Kerigan Creighton

    Thread Starter

    I have a Verizon Ellipsis 8 QTAQZ3. I successfully rooted it with KingRoot and it was fine for about 1 month, then an OTA update came along and when it rebooted... it didn't boot. It just went to the ellipsis screen and then it was just black (But the back light was lit). I tried factory reseting it with the power button and volume up and it didn't do anything. Is there anything I could do?
     



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  2. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Ouch. Do you want the good new or the bad news first? Let's go with the bad.

    There are no roms stock or otherwise available for this tablet, so you won't be able to return it to stock yourself. :( It was the OTA that killed it. You should never accept and OTA to a rooted device. It's almost always guaranteed to do ...well ... what happened to you.

    The good is is that a few threads I've read say you can send it back and Verizon will flash it back to stock for you. There will most likely be some sort of fee, but at least it will work.
     

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