Help Freezing on Note 2 (GT-N7100)

[leo837]

Note: Does not have an insane chip

Hello All,
I wonder if you can help. For the last 4months I’ve been having issues with my Note 2. It freezes at seemingly random times & requires a restart. Occasionally the LED will continue to flash even though I can’t get the screen to reactivate/ respond. The freezing does occur when the phone is not moved (i.e. unlikely to be a battery terminal contact issue).

The freezing occurs in the following modes:

• Normal/ standard use
• Safe mode
• Charging mode (i.e. phone switched off & then plugged into charger)

It has occurred in the following software configurations:

• v4.3 (rooted)
• v4.4 (not rooted)
• v4.4 (rooted)

I’ve tries the usual:

• Clearing the cache (via the recovery option)
• Doing a factory reset
• Checking for an ‘insane’ chip

& also:

• 2 different batteries.

I haven’t tried:

• Upgrading the ‘radio’

I have to at this point suspect that is a hardware issue because software upgrades/ resets have not helped (unless a separate update for the radio could solve the problem).


Has anyone seen anything like this?


Thanks,


Leo

 

[leo837]

Anyone?