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Freezing on Note 2 (GT-N7100)

Discussion in 'Android Devices' started by leo837, Nov 2, 2014.

  1. leo837

    leo837 Lurker
    Thread Starter

    Note: Does not have an insane chip

    Hello All,
    I wonder if you can help. For the last 4months I’ve been having issues with my Note 2. It freezes at seemingly random times & requires a restart. Occasionally the LED will continue to flash even though I can’t get the screen to reactivate/ respond. The freezing does occur when the phone is not moved (i.e. unlikely to be a battery terminal contact issue).

    The freezing occurs in the following modes:

    • Normal/ standard use
    • Safe mode
    • Charging mode (i.e. phone switched off & then plugged into charger)


    It has occurred in the following software configurations:

    • v4.3 (rooted)
    • v4.4 (not rooted)
    • v4.4 (rooted)
    I’ve tries the usual:

    • Clearing the cache (via the recovery option)
    • Doing a factory reset
    • Checking for an ‘insane’ chip
    & also:

    • 2 different batteries.
    I haven’t tried:

    • Upgrading the ‘radio’


    I have to at this point suspect that is a hardware issue because software upgrades/ resets have not helped (unless a separate update for the radio could solve the problem).


    Has anyone seen anything like this?


    Thanks,


    Leo
     



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  2. leo837

    leo837 Lurker
    Thread Starter

Samsung Galaxy Note 2 Forum

The Samsung Galaxy Note 2 release date was September 2012. Features and Specs include a 5.5" inch screen, 8MP camera, 2GB RAM, Exynos 4412 Quad processor, and 3100mAh battery.

September 2012
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