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Frozen!!!! hTC EVO 4g

Discussion in 'Android Help' started by Android Question, Dec 15, 2013.

  1. Android Question

    Thread Starter

    I was at a friends house when I was exiting snapchat and I push home them locked my phone rather quickly also and now my screen is frozen and nothing works, the volume, the power off, and the camera buttons will not respond! I put it on charge over night but the red light that pops up at the top of the phone was not there and my phone is still frozen. I have the hTC EVO 4g with the 3D camera and there is no back for the battery I have no clue how to take the back off. My carrier is Virgin Mobile and I got the phone at a local radio shack. HELP!
     



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  2. Brian706

    Brian706 I like turtles!
    Moderator

    Hey there, your device certainly has a removable battery.

    Here are instructions with pictures on the sprint website for the HTC Evo 3D: Install or replace the battery - HTC EVO 3D

    They virgin mobile Htc Evo V 4g is exactly the same device, re-branded to virgin mobile.
     
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