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G-Note 1 Running Out of Device Storage

Discussion in 'Android Devices' started by CrisisMakeUp, Dec 27, 2013.

  1. CrisisMakeUp

    CrisisMakeUp Newbie
    Thread Starter

    I have had my Samsung Galaxy Note Original (NOT rooted) for a little over a year, and like my smartphone before it, it says its running out of device storage.
    I have uninstalled many apps, which helped when this alert first occurred but now it's useless. I use AppMgr III that lets me know which apps can be moved to the SD card and all my photos are on the SD card, too. I do not have any videos or music (besides ringtones). I regularly use Clean Master, as well.
    A couple weeks ago, Clean Master said my available device storage was at 10%, now its at 3%. I just uninstalled more apps last night and the percentage did not change.
    I have been trying to get help from Samsung on their support Facebook page but they are slow at answering my questions.
    I have about 20 apps that need updating and they can't because of "insufficient storage". I've had the same apps on my phone for about 6 months so I don't understand how I'm running out of device storage. I cannot afford another phone right now so this is starting to become a huge problem. What can be done about this?


  2. Best Answer:
    Post #21 by sridevi_s, Aug 13, 2014 (2 points)

    1. Download the Forums for Android™ app!


  3. Rukbat

    Rukbat Extreme Android User

    1) If you uninstall an app without clearing its data and cache, they remain.

    2) Moving an app to SD moves most of it there - some stays in internal memory. And it stores its data in internal memory.

    A phone has a fixed amount of storage. If you need to store more apps than the phone can handle, you need a phone with more internal storage.
  4. CrisisMakeUp

    CrisisMakeUp Newbie
    Thread Starter

    Like I said, I've had pretty much the same apps for about 6 months now. How come the memory is running out if the same things are there? Are updates just getting bigger and bigger in file size?

    How do I clear the cache for apps I've already uninstalled? Will CleanMaster handle that?

    I cannot afford another phone right now so this is starting to become a huge problem.
  5. jblessing

    jblessing Newbie

    try typing *#9900# into your phone dialler then "select delete dumpstate/logcat"
    BYH, newbie4 and SaneetG like this.
  6. CrisisMakeUp

    CrisisMakeUp Newbie
    Thread Starter

    Said "Connection problem or invalid MMI code".
  7. Dawei64

    Dawei64 Newbie

    You are not alone. I have the same problem, and so do many other Note 1 and Note 2 users. I had the problem with standard Samsung ROM, and thought rooting and changing to CyanogenMod may fix it. It didn't, in fact the memory decline got faster and I now have much less apps installed.

    I have uninstalled all but about 7 apps now. It keeps getting worse. I freed up some space by deleting about 250MBs from the data/log directory but still the memory decreases on a regular march towards zero. The data log directory had a ton of files in there about 1mb each, just memory dumps or something when the Note had some sort of brain fart. Deleting them causes no problems and gets some precious memory back.

    There is another directory called "lost+found" which has over 700 files and directories. It is my guess that this is the directory that is sucking up all of my Internal memory. Yet to confirm it though. Hope this helps.
  8. PiscesCloud

    PiscesCloud Android Enthusiast

    Dawei64 likes this.
  9. Dawei64

    Dawei64 Newbie

    I deleted all the files and sub folders in the lost+found directory and that freed up 1.5GB of internal memory. That was the problem that was causing me all of the grief.
  10. PiscesCloud

    PiscesCloud Android Enthusiast

    That's a new one! Did you need to be rooted to delete it?
  11. Dawei64

    Dawei64 Newbie

    Yes, I am pretty sure you have to be rooted to see that directory and delete the contents of it.

    I believe the contents in this directory get put there from corruptions in the OS. Mine had a ton of files with lots of different create dates. I will keep an eye on it to see if any more get created.

    To anyone that needs to delete the sub folders and files, I believe you should not delete the lost+found directory itself as I believe there is something special about the directory and you cannot just create a new directory the regular way if you delete it. So only delete sub folders and files.
    PiscesCloud likes this.
  12. Dawei64

    Dawei64 Newbie

    PiscesCloud likes this.
  13. CrisisMakeUp

    CrisisMakeUp Newbie
    Thread Starter

    Where is the Data Log Directory found? Will I have to root my phone to get to the "lost+found" file?
  14. CrisisMakeUp

    CrisisMakeUp Newbie
    Thread Starter

  15. Dawei64

    Dawei64 Newbie

    Yes you need Root to access the lost+found directory.

    The directory is located at \data\lost+found

    Before finding and removing all of this crap in the lost+found directory my phone was close to useless. Available internal memory got as low as 2Mb at one point. I could not update existing apps, certainly could not install new ones, my phone was crippled and could only be used for a few basic things. I had to uninstall most of my apps to let the remaining ones live. Prior to finding this fix I had already ordered a new Note 3, because I had tried many things and could not stop the death march that my phone was on. Now my phone feels like new again.

    If your phone is on life support and there is no internal memory left I highly recommend deleting the contents of these 2 directories...

    data\lost+found (This one freed up 1.5GB)
    data\log (This one freed up 250MB)
  16. CrisisMakeUp

    CrisisMakeUp Newbie
    Thread Starter

    I don't know how to root my phone. Does rooting erase everything that's on it?
  17. CrisisMakeUp

    CrisisMakeUp Newbie
    Thread Starter

    Now my phone is just restarting at random times when I'm using it, is that due to the storage space running out?
  18. SaneetG

    SaneetG Lurker

    I've purposely registered myself on this site to Say THANKS A LOT !!!

    You've solved a big problem of mine & was struggling with this from several months.
    With your solution, My Galaxy Note has got back to life....

    Seriously dude, you're the 'MAN' !!! Thanks once again .... :D
  19. newbie4

    newbie4 Well-Known Member

    do not root just type in the *# thing i got .80 gb and now start update apps so far one updated which was saying no device storage.
  20. rajnampally

    rajnampally Lurker

    It really helped :) Thanks a ton for your tip. I tried all the options like moving apps to sd card storage, deleting unwanted apps, deleting junk files, etc. But nothing worked:confused. And I was abt to format & reinstall OS
    Thanks once again :)
  21. dar33y

    dar33y Lurker

    I found that because I have "Drop Box" all my space has been going to feed it. It appears that it saves every thing I do. When I un-installed it (clearing everything) and re-installed it (I just might need it someday), I gained 5.5 gig! A complete history of my browsing since I got the phone. I plan to clear this often. I'm sure there are other apps that do the same thing...I'm not knowledgeable enough to know.
  22. sridevi_s

    sridevi_s Lurker

    Hi all,
    Found a solution to this from a android developer friend. You may try at your own risk

    Type *#9900# on your keypad
    System will show list of options
    WARNING!!! - Please do not touch anything except -
    Delete dumpstate/logcat. This is the only option to be touched. Please beware

    Then scroll down to view the last option Exit, tap on it to complete

    Your log will be deleted and you get close to 1GB space in your device storage.

    Again, I'm not responsible for anything that goes wrong as I'm not an expert in this. But it definitely worked for me on my SAMSUNG GALAXY NOTE1

  23. SRoyPC

    SRoyPC Lurker


    Many thanks for your antidote. This works and frees up a lot of space. Nothing else is as effective as this. Kudos to you for suggesting this.

    However, are there any side-effects to deleting the dumpstate/logcat?

    Regards. :)
  24. Hi i owned gt-n7000 and ive got this problem..i can no longer receive msg anymore nor install apps,as it says "error running out of space" eventhough i deleted items and apps in my phone it is still the same...so itried to search in an internet as i dont have budget to fix my phone through cellphone experts and i found this site...wow! I tried it *#9900*# delete logcat and boom wow! It works now!!! I find time to post just to thank u for helping and solving my problem..im just a lady..can't believe i can fix it without extra costs! Lol..thank u thank u thank u!!!!!
  25. Kazza

    Kazza Lurker

    Thanks finally got some great advice on my Samsung Galaxy note 1 storage problem, worked for me to, much appreciated.
  26. rajnampally

    rajnampally Lurker

    Thank you Sridevi...you saved me, else I was planning to go for another phone

Samsung Galaxy Note Forum

The Samsung Galaxy Note release date was January 2012. Features and Specs include a 5.3" inch screen, 8MP camera, 1GB RAM, Snapdragon S3 processor, and 2500mAh battery.

January 2012
Release Date

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