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General G5 promo for free battery and cradle is Bull Pucky

Discussion in 'Android Devices' started by bikepharmer, Apr 15, 2016.

  1. bikepharmer

    bikepharmer Lurker
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    I have been trying for over a week to submit my info to claim the free battery and charger offered by the LG G5 promo. I have called LG, the promo handler, and my provider. Tried to upload material more than 30 times over the last week. BS!

    Despite trying for a week to get the submission uploaded, I continue to get error (retry later, etc) I am planning on returning my phone since the battery promo was the main reason I got the phone. Fortunately, I am still in my grace period, so should not be a big deal.

    The response from the promo site help desk was "we know there is a problem, but no, we can't help you because it has to go through the (non-working) website." F that. If a company like LG can't figure out a simple website, not sure I want to be carrying around their phone.

    Anyone else have a problem with the promo?
     

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  2. KOLIO

    KOLIO Guest
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    The only problem I encountered was the first couple of days after submitting, I didn't see a status. After that, it went fairly smooth. Got a shipping notice yesterday.

    Try using another carriers link, I found that I got the same information, at least with the battery kit offer.
    I checked the status of my T-Mobile offer the other day by clicking on the Verizon link (T-Mobile link was broke at the time) , something similar may work for you
     
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  3. groadyho

    groadyho Newbie
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    i called LG last week and they told me the servers were being overloaded by people submitting info for the free battery and cradle. i got both ours to go through after trying atleast 20 times.
     
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  4. Suzi_Derkins

    Suzi_Derkins Member
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    Did anyone actually get through on the website to redeem the promotion? I am on Verizon
     
  5. kanhatoaster

    kanhatoaster Lurker
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    My request went through the first time without any difficulties. I did it from T-mobile the 3rd of April and got the extra battery/cradle 2 weeks later. Super fast. I just got the 360 camera last week. That took a the advertised amount of time. They sent an email with a tracking number for both items too.
     
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LG G5

The LG G5 was launched April 1st, 2016. This was some of LG’s biggest innovation yet with the introduction of dual rear cameras, always-on display, and an interesting modular design concept. The modular design never caught on.
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