Help galaxy core prime SM-S820L

Doreen65

Lurker
I rooted my core prime and it started freezing up. I was told to do a hard reset but now setup wizard stopped and now phone is useless. I've tried to fix it with KIES and with Dr, Fone but didn't help. Can someone help me fix my phone
 

Doreen65

Lurker
Thread starter
sorry like I said I'm learning so I don't know what that is or how to do that. Can you please help me and tell me how to use and where to find
 
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