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Support Galaxy Doesn't See The SIM Card

Discussion in 'Android Devices' started by Xenon, Oct 8, 2009.

  1. Xenon

    Xenon Well-Known Member
    Thread Starter
    36

    Aug 30, 2009
    243
    3
    36
    Croatia
    Usually when I rebooted the phone I'd get the screen where I have to enter
    the PIN immediately after unlocking the screen.

    Now it's not there. Also, I can't access SMS messages on the SIM card nor
    contacts on the SIM card.

    This leads me to believe that Galaxy can't figure out that my SIM card is
    inserted.

    I took it out, cleaned it, but still no luck. I did drop the phone a couple of
    days ago, perhaps a contact got loose. Did anyone have the same problem?

    EDIT: I'm on H8
     

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  2. Rastaman-FB

    Rastaman-FB Well-Known Member
    313

    Sep 11, 2009
    6,113
    1,010
    313
    UK
    got a friend with a phone? get them to try their sim in your phone to see if it picks it up
    if it doesnt then try and get it rma'd
    if you have no surface damage then they cannot prove it was dropped there for they could warranty replace it
     
  3. z0mbi3

    z0mbi3 Well-Known Member
    35

    Sep 9, 2009
    105
    0
    35
    Your sim could have just died, I've had this happen once. Try the sim in another handset to be safe.
     
  4. Xenon

    Xenon Well-Known Member
    Thread Starter
    36

    Aug 30, 2009
    243
    3
    36
    Croatia
    Yep, I tried two other SIM cards in the Galaxy, both worked :)

    Also tried my SIM card in two other phones, didn't work in either.

    This is bad news because my SIM card is dead, but good news
    because it is waaaaaay cheaper than a new Galaxy.
     
  5. Cougar

    Cougar Well-Known Member
    38

    Aug 28, 2009
    420
    16
    38
    Geek
    Lancashire, England
    O2 (or whoever) should be able to send a replacement out easily enough. I've had to do it in the past, they didn't charge me and got a new one to me inside a couple of days.
     
  6. Rastaman-FB

    Rastaman-FB Well-Known Member
    313

    Sep 11, 2009
    6,113
    1,010
    313
    UK
    you canalso go to an o2 store and if you prove its broken then they will just give you a new one and update it there
     
  7. Xenon

    Xenon Well-Known Member
    Thread Starter
    36

    Aug 30, 2009
    243
    3
    36
    Croatia
    I just got a replacement and it works fine. Phew. Cost me 7 EUR here
    in Croatia but that's much better than 350+ EUR for a new Galaxy :)
     

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