Ugh. Why is it that customer service, EVERYWHERE, completely sucks? I am paranoid about this thing getting stolen, because UPS blows and they leave your stuff on porches no matter what. They don't even wait to get someone to answer the door. They just ring the doorbell and walk away as quickly as possible, with your package left behind. So I get in a chat with someone from Amazon, and they assure me that they can send a message to UPS to deliver it tomorrow "in the day". I specifically ask "What does 'in the day' mean, exactly? Before what time?" I am told "It will be delivered before noon." "Before noon? For sure?" "Yes, no doubt about it. Do you want me to tell them to do that?" "Yes, please." "Great." Then I get an email confirmation a second after I log off, and it says "Dear Ben, I am writing to follow up on our chat conversation. I have sent a request to UPS to have them deliver the Stylus under Order ID: ###-####-###-##-## tomorrow by 12 Noon or before 6 PM. I hope this helps and we look forward to seeing you again. Best regards, Leon Preston." By 12 Noon or before 6pm? What the hell does that mean? So yeah, we know you close at 5pm. We will try and get it there by 6pm. Ugh. What the hell is wrong with these idiots. Why can't they just say the truth? For freaking once?