1. Download our Official Android App: Forums for Android!

Support galaxy note 10.1 stuck in bootloop

Discussion in 'Android Devices' started by gulluwing, Jul 23, 2013.

  1. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    A week ago I purchased a note 10.1 after some days, after I tried to install an app, device autorestarted but stucked in boot loop and every 15/20 minutes appeared recovery with an error message FAILED TO COMPARE '/SYSTEM/ CSC /COMMON /SYSTEM /APP /BOOKS.APK' '/SYSTEM/APP/BOOKS.APK' (NO DATA AVAILABLE).
    After battery completely discharged I can restart the device without problem.
    I flashed a stock rom but the problem recurs.
    For example 1 hour ago shutted off the tablet to insert the sd card but when I restarted, it stucked in boot loop, and so now I had to wait that battery discharges.
    any suggestion?
    thanks a lot
     

    Advertisement

  2. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    Have you tried to clearing Play Store, Download Manager and if it got installed Books cache and data?

    Also, try going into recovery by holding power and vol up at the same time and do a hard reset.
     
  3. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    I can't go to recovery, every 15/20 minutes tablet shows recovery but it doesn't work.
    after I controll download manager, playstore, there isn't book

     
  4. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    Have you done hard reset/ wiped the tablet? If this is a software problem, it will most likely be solved by that.
     
  5. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    I have done it.
    First I have flashed stock rom: stuck in boot loop with error message in recovery; I have waited completely battery discharged and after I had the started the device.
    So I discovered that s-pen didn't work because CSC code was unknow, so I flashed again CSC, again stuck in boot loop with error message in recovery; I have waited completely battery discharged and after I had the started the device and Spen worked correctly.
    I wiped cache, hard resetted but nothing changes until battery discharges completely: it's a strange phenomenon.
    I don't understand

     
  6. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    Maybe the battery is defective and causes those problems below a certain charge level?

    If you are within return period, try to get it replaced, if not, warranty is a good thing.
     
  7. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    maybe you are right because I noticed that battery charger is very hot (45
     
  8. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
     
  9. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    I have Reflashed The rom stock and for the moment seems to be all Ok
    Thank You for your help

    QUOTE=Szadzik;6007156]Have you tried a script like megawipe to ccompletely wipe all data and reflash again in case the kernel or something like that is broken before you go through the trouble of servicing it?[/QUOTE]
     
  10. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    Glad to hear you are up and running.
     
  11. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    :( hi, I am here againg today I was installing waze and my tablet has crashed: like always it attempts to restart endlessly until it goes into recovery mode (but it's stucked ) and presents the following error: FAILED TO APPEAR '/ SYSTEM / APP / COMMON / SYSTEM / APP / BOOKS.APK '' / SYSTEM / APP / BOOKS.APK '(NO DATA AVAILABLE.
    After the battery will be fully discharged it will reboots and it will be back completely normal.
    I don't understand what is books.apk

    QUOTE=Szadzik;6008898]Glad to hear you are up and running.[/QUOTE]
     
  12. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    Must be something in the system. Have you tried flashing CWM recovery?
     
  13. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    I flashed CWM and after I have flashed two time rom stock

     
  14. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    Have you also tried my recommendation and wiped the device using a script like MegaWipe? It basically wipes all partitions (not SD) and you have to flash a rom starting from 0.
     
  15. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    Sincerely I used philz touch and I wiped "install new rom": this function erases all before i stalling rom. Do you know it? Do you think is better to use megawipe?

     
  16. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    I am not sure how it works on Philz recovery, but megawipe wipes verything. Just in case, you might want to try and download another stock firmware and flash that after wiping to make sure the one you tried is not jacked.
     
  17. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    I'm agree with you but the first time my tablet crashed (with the original rom) reported the same error of the following crashes,The problems with The original ROM are the same of The ROM stock I flashed afterwards. I hope I was clear.
    Couldn't it be an hardware problem?


    QUOTE=Szadzik;6016076]I am not sure how it works on Philz recovery, but megawipe wipes verything. Just in case, you might want to try and download another stock firmware and flash that after wiping to make sure the one you tried is not jacked.[/QUOTE]
     
  18. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin

    It could be anything at this point :(
     
  19. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    I have discovered that samsung camera crashes when I use it, :thinking:

     
  20. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    As I mentioned earlier, I would try a different ROM and make 100% sure it is the right one for your device.
     
  21. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    I will follow your advice.
    one question: is normal that after I have installed and started an app, it closes and my device restarted?

     
  22. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    Nope, not normal and that is one of the reasons I recommended downloading another ROM.
     
  23. gulluwing

    gulluwing Newbie
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Jul 23, 2013

    Jul 23, 2013
    14
    0
    15
    Male
    designer
    italy
    Ok I want to procede with megawipe but I don't know its functions.
    Some questions: have I to root my tablet before install megaw?
    Have I to flash it with odin?
    after it has wipe all data from my device, have I to flash PIT of galaxy note 10.1?
    Excuse me for my questions but I can' find a guide how to use megaw
    Thanks a lot

     
  24. Szadzik

    Szadzik Extreme Android User
    Rank:
    None
    Points:
    223
    Posts:
    5,408
    Joined:
    Feb 15, 2010

    Feb 15, 2010
    5,408
    714
    223
    Male
    FAS Admin
    This is a script zipped like an OTA update and you need to flash it from recovery.

    After you wipe the device, you need to flash a full firmware, ONLY PDA was enough on my phone last time I did it.
     
    gulluwing likes this.
  25. droid986

    droid986 Lurker
    Rank:
    None
    Points:
    6
    Posts:
    8
    Joined:
    Aug 10, 2012

    Aug 10, 2012
    8
    1
    6
    Hi I am having the boot loop issue and have tried flashing my note with the original stock ROM I used before the loop (had worked fine for months) this didn't work so tried a more recent one this gave me about a second or 2 of updating apps screen before going back into boot loop.

    I want to try megawipe version but don't know how to do it/get, it the top Google search takes me to xda but I must be missing something as the links don't work. And it tells me I need cwp recovery installed. Any chance of a step by step of how to wipe using megawipe?

    Thanks in advance!
     

Share This Page

Loading...