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General Galaxy Note 4 not working on initial setup

Discussion in 'Android Devices' started by Rocky86, Aug 8, 2016.

  1. Rocky86

    Rocky86 Lurker
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    I just bought a Galaxy Note 4, apparently brand new, sealed box and everything.

    When I first turn it on to start it up I get to the Welcome screen where I select my Language with country.
    I click "Start" and straight away it gives me the message "Unfortunately, settings has stopped working" and doesn't let me go any further.

    If I try the same thing without a sim card in, I get to the next screen telling me about putting my sim card in now or later, and then when I press Next, it gives me the same error message.

    I searched for the error message and there are a few suggestions about turning the phone off and starting it with holding Home, Volume up and the Lock buttons, and changing/resetting some settings, although when I do that it boots into a "Team Win Recovery Project v2.8.5.0" and all the options are in another language that I can't figure out how to change, nor find any help online with that specific version.

    I have contacted the place I bought the phone from and am waiting on a response, but I was just hoping for some help in the meantime. Very frustrating.

    Thanks for any help possible.
     

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  2. AZgl1500

    AZgl1500 Android Expert
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    Retired and loving it.
    Oklahoma grasslands
    that to me sounds suspiciously like a clone.
    can you return this and get a refund?
     
    Bearsyzf likes this.
  3. Bearsyzf

    Bearsyzf Android Expert
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  4. Canesfan

    Canesfan Android Enthusiast
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    Yep. Hope you hear from the place.
     

Samsung Galaxy Note 4

The Samsung Galaxy Note 4 launched in 2014 as the company's flagship phablet. It has a 5.7-inch screen with 2560 x 1440 resolution, 3GB of RAM, and an impressive 16 megapixel camera.

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