I just bought a Galaxy Note 4, apparently brand new, sealed box and everything. When I first turn it on to start it up I get to the Welcome screen where I select my Language with country. I click "Start" and straight away it gives me the message "Unfortunately, settings has stopped working" and doesn't let me go any further. If I try the same thing without a sim card in, I get to the next screen telling me about putting my sim card in now or later, and then when I press Next, it gives me the same error message. I searched for the error message and there are a few suggestions about turning the phone off and starting it with holding Home, Volume up and the Lock buttons, and changing/resetting some settings, although when I do that it boots into a "Team Win Recovery Project v18.104.22.168" and all the options are in another language that I can't figure out how to change, nor find any help online with that specific version. I have contacted the place I bought the phone from and am waiting on a response, but I was just hoping for some help in the meantime. Very frustrating. Thanks for any help possible.