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Galaxy Note 4 slowing, hanging and rebooting.

Discussion in 'Android Devices' started by emmett518, Jun 27, 2017.

  1. emmett518

    emmett518 Lurker
    Thread Starter

    Have a Galaxy Note 4. All of a sudden, it stopped responding to screen touches. It's as if something is taxing the heck out of the CPU, and it's taking 10, 20 and 30 seconds or longer to respond. Occasionally, the phone just reboots.

    Tried removing the flash card and sim card. No change on the flash. It might have improved a bit with the sim card gone.

    Cleared system cache. No change.

    Restored to factory settings, updated phone to latest software, and installed / updated my apps. No change.

    Booted in safe mode. No change.

    Other than sending it back to Samsung, are there any other steps I should try?

    Thanks
     



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  2. AZgl1500

    AZgl1500 Extreme Android User

    you have tried just about everything possible.

    I doubt that Samsung will do anything for you as it is long past being a 'recent phone'....

    I love my Note 4, hope that it continues to keep working for me.
     
  3. emmett518

    emmett518 Lurker
    Thread Starter

    I think I found the culprit.

    If I disable Google Play Store Services, the phone acts pretty normally. I enable Play Store Services, and the phone slows to a crawl, and restarts.

    Anyone else seen this?
     

Samsung Galaxy Note 4 Forum

The Samsung Galaxy Note 4 release date was October 2014. Features and Specs include a 5.7" inch screen, 16MP camera, 3GB RAM, Snapdragon 805 processor, and 3220mAh battery.

October 2014
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