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Support Galaxy Note GT N-7000 update to 2.3.6

Discussion in 'Android Devices' started by DirkCoetsee, Apr 28, 2012.

  1. DirkCoetsee

    DirkCoetsee Lurker
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    Hey guys.

    I am new to this forum and would appreciate some assistance.

    I am teying to update my Note's Firmware to 2.3.6 and am having a lot of difficulty in doing it. I am using Kies and as soon as the update is downloaded and the upgrade should start I get an unknown error. I spoke the the support at Samsung and they said I should reset my device to factory default and try the update again. Followed these steps but nothing seems to help.

    Is there an expert around here who can assist me. I will apreciate any help.

    PS: I am a noob at the android enviroment...
     

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  2. McGilli

    McGilli Well-Known Member
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    I'm no expert, but I am wondering if you can try updating without using kies?

    What if you just use the phones built in Software Update feature?

    You need a wi-fi connection for it to work... That's how I did mine.

    I've never used Kies to update, only the phones wi-fi software updater.
     
  3. DirkCoetsee

    DirkCoetsee Lurker
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    Thx for the reply, but as soon as I use the phones built-in updater it does not detect an update. But with kies is detects a firmware update. That is why I'm so baffled about the update.
     
  4. Omar Days

    Omar Days Android Expert
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    Is your phone connected to a wifi connection when you try and update it over the air?

    OT but what is kies actually for?
     
  5. DirkCoetsee

    DirkCoetsee Lurker
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    Yes, it is connected on a wifi connection.
     

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