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Galaxy Note20 Ultra5G 2 issues

Discussion in 'Android Devices' started by Duke1042000, Oct 7, 2021.

  1. Duke1042000

    Duke1042000 Lurker
    Thread Starter

    My screen on my Note20 Ultra 5G recently went black, and nothing could be done to save it. Unfortunately it was only 13 months old, 1 month out of warranty. Thankfully, I had insurance on the phone and was sent another one. A couple of questions here. First, does anyone know how to retrieve the information from the old phone to put on the new phone since I can't see the screen any longer? Normally I use smart switch to do this, but that requires visibility of both devices. Second, on the email app, I have to manually click show images each time on every email. I have gone to the settings in the email app, but there is no where to have images automatically show. Where might this be? Thanks for your input.
     



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  2. mikedt

    mikedt 你好

    I'm certain you can't, not unless the screen is on, working, and the phone is unlocked. The feds might be able to using techniques like chip-off data recovery, to try and recover evidence data from phones that have been trashed, and there are outfits that specialises in that, e.g. Drive Savers.

    Which email app? On my Note20 Ultra 5G I have Gmail, Outlook, and QQ Mail.
     
  3. Duke1042000

    Duke1042000 Lurker
    Thread Starter

    My email app is the one that came on the phone, the red icon with a white envelope that I use with my Yahoo email and will be adding my Outlook email soon.
     
  4. mikedt

    mikedt 你好

    Don't recognise that one. But different variants and regions may have different apps(bloat) pre-installed.

    This is the email apps on my Note20 Ultra. It came with Outlook pre-installed, because Microsoft has a partnership with Samsung.
    Screenshot_20211008-122649_Finder.jpg
     
    Dannydet and ocnbrze like this.

Samsung Galaxy S21 Ultra 5G Forum

The Samsung Galaxy S21 Ultra 5G release date was 29 January. Features and Specs include a 6.8" inch screen, 108MP camera, 12/16GB RAM, Snapdragon 888 or Exynos 2100 processor, and 5000mAh battery.

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