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galaxy s3 stuck on flashing start up screen

Discussion in 'Android Help' started by Android Question, Dec 3, 2013.

  1. Android Question

    Thread Starter

    my phone is stuck on the flashing 4g lte start up screen with a blue light I can plug it in and it charges but wont go past that screen. please help i have pictures that I can not lose. Have tried clearing cache but nothing and afraid to go a reset because I will lose pictures that will never be able to be replaced. What do I do? I cant get it to go to safe mode either

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  2. teddyearp

    teddyearp Android Expert

    If you are able to perform a factory data reset, you should not loose your pictures. You will loose your apps and contacts (temporarily), and your call history, SMS/MMS messages, and app data (game scores, etc) permanently.

    good luck

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