1. Download our Official Android App: Forums for Android!

Support Galaxy S3 won't turn on past loading screen

Discussion in 'Android Devices' started by KirstSmith, Jan 31, 2014.

  1. KirstSmith

    KirstSmith Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Jan 31, 2014

    Jan 31, 2014
    1
    0
    5
    Yesterday my galaxy s3 randomly switched off and ive been unable to get it working again. i've tried taking the battery out, leaving it and putting it back in, nothing. ive tried doing the factory reset thing where you hold home volume up and power then let go of power when it begins to load, but still i cannot get past the loading screen, it just stays like that until i take the battery out again. I have now tried connecting it to kies but it cannot connect my phone.

    Ive also tried holding home, power and volume down until the 'downloading, do not turn off target' screen appears then tried connecting to kies and again nothing happens. HELPPPPPP
     

    Advertisement

  2. funkylogik

    funkylogik share the love peeps ;)
    Rank:
    None
    Points:
    1,443
    Posts:
    21,404
    Joined:
    Sep 15, 2011

    Sep 15, 2011
    21,404
    7,246
    1,443
    Male
    monkey
    Paisley, Scotland, Western Europe
    Welcome to the community.
    Have you definitely gave it a good charge?
    To factory reset, hold in power , home, volume up until the Samsung screen. This should take you to recovery mode.
    There, use the volume buttons to scroll down to factory reset then use home button to select it.
    Then ho up to "reboot"
    This will wipe everything so its a last resort.
    Good luck
     
  3. Muilisx

    Muilisx Android Expert
    Rank:
    None
    Points:
    143
    Posts:
    1,132
    Joined:
    Jan 7, 2011

    Jan 7, 2011
    1,132
    183
    143
    Male
    Owner of Dogs On Wheels
    Long Island, NY
    Just to clarify, I had issues getting into the recovery. I would hold the buttons, and release when I saw Samsung, and it would still fully load into the phone. You have to press and hold them down when you're on the Samsung Galaxy S3 logo screen, and not the first screen that just says Samsung.
     
    funkylogik likes this.
  4. funkylogik

    funkylogik share the love peeps ;)
    Rank:
    None
    Points:
    1,443
    Posts:
    21,404
    Joined:
    Sep 15, 2011

    Sep 15, 2011
    21,404
    7,246
    1,443
    Male
    monkey
    Paisley, Scotland, Western Europe
    Always works for me mate. Yeah hold them longer just to be sure :thumbup:
     
  5. Muilisx

    Muilisx Android Expert
    Rank:
    None
    Points:
    143
    Posts:
    1,132
    Joined:
    Jan 7, 2011

    Jan 7, 2011
    1,132
    183
    143
    Male
    Owner of Dogs On Wheels
    Long Island, NY
    I held them for over 10 seconds, and it would stay at the first Samsung screen until you release, and then once you release it would go to the Samsung Galaxy S3 screen, and unless you pressed them again, it would still load the phone. Maybe mine is slightly different since it's Metro, duno. MetroPCS is always tweaking stuff on their phones.
     
    funkylogik likes this.
  6. funkylogik

    funkylogik share the love peeps ;)
    Rank:
    None
    Points:
    1,443
    Posts:
    21,404
    Joined:
    Sep 15, 2011

    Sep 15, 2011
    21,404
    7,246
    1,443
    Male
    monkey
    Paisley, Scotland, Western Europe
    Ah its maybe because im on a different kernel mate. The first screen i get is the samsung galaxy s3 one then the boot animation :)
     
  7. Muilisx

    Muilisx Android Expert
    Rank:
    None
    Points:
    143
    Posts:
    1,132
    Joined:
    Jan 7, 2011

    Jan 7, 2011
    1,132
    183
    143
    Male
    Owner of Dogs On Wheels
    Long Island, NY
    Yeah, that's why it works for you. I have a Samsung screen, and THEN the Samsung Galaxy S3 screen, and THEN the boot animation.
     
    funkylogik likes this.
  8. funkylogik

    funkylogik share the love peeps ;)
    Rank:
    None
    Points:
    1,443
    Posts:
    21,404
    Joined:
    Sep 15, 2011

    Sep 15, 2011
    21,404
    7,246
    1,443
    Male
    monkey
    Paisley, Scotland, Western Europe
    Cool ill try n remember to change my advice lol :D
     
    Muilisx likes this.
  9. freakshow85

    freakshow85 Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    298
    Joined:
    Nov 17, 2013

    Nov 17, 2013
    298
    66
    63
    Arevyou rooted?
     

Share This Page

Loading...