Can someone help me? I just got a galaxy s3 and I believe its at&t, but its supposed to be unlocked. Is there any way I can use it on my verizon plan? Also, the girl doesn't remember the passcode pattern, so we figured wed do a factory reset. Ill hole in the volume up, power, and menu buttons until I feel a vibration, but all that comes up is a black screen with blue words, but there's no wipe/reset option. Just reboot, and stuff like that. Im so lost. Please help!