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Galaxy S4 GT-I9500 switches off when internet is used

Discussion in 'Android Devices' started by isaidov, Sep 25, 2014.

  1. isaidov

    isaidov Lurker
    Thread Starter

    Dear Folks,
    I have an almost new Galaxy GT-I9500. the firmware is KitKat 4.4.2. the issue Im now facing is with the automatic switch off of the phone while mobile data is used for a while. phone fully charges and when I use mobile data for a while (whatsapp, fb), battery percentage is higher than even 70%, it automatically switches off. The strange thing is that when I switch on the phone after some minutes the battery percentage seems almost the same as before, i.e it is not drained.For music, video and other actions it works well.As of me, I suspect that my battery should be replaced. Should anyone give me some tips what could cause the problem, please?

    Thank you in advance!
     



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Samsung Galaxy S4 Forum

The Samsung Galaxy S4 release date was April 2013. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, Exynos 5410 Octa processor, and 2600mAh battery.

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