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Galaxy S4 not updating to 4.3

Discussion in 'Android Devices' started by kurt00000, Dec 15, 2013.

  1. kurt00000

    kurt00000 Lurker
    Thread Starter

    My Galaxy s4 is from Sprint/ModelNumber:SPHL720, for a month now i have been trying to download the new 4.3 update and it keeps Erroring when its installing. It downloads fine but when it reboots and the little android app shows up it falls down and has a red error sign on it. Idk whats going on, i unrooted my phone and i asked sprint and they said just to wait.... ive been waiting.... and to get the update back all i have to do is clear cache and i can download the 4.3 update again but it will keep erroring all the time... helppp!!!
     



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  2. jejb

    jejb Well-Known Member

    Probably some tweak you made to the phone while rooted that is causing the failure. Like putting on the hotspot mod, etc. Do you have a custom recovery installed? If so, that could be the problem too.

    You will likely have to factory reset/RTN the phone to get the update to take. But remember that it will wipe all the data on the internal storage, so backup and export first.
     
  3. kurt00000

    kurt00000 Lurker
    Thread Starter

    i already factory reseted this phone like 6 times, and still erroring all the time
     

Samsung Galaxy S4 Forum

The Samsung Galaxy S4 release date was April 2013. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, Exynos 5410 Octa processor, and 2600mAh battery.

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