Hi, hoping this is the right place to ask about this-- I let my S5 do a BIG update a few days ago. Now I can no longer access the music folder [or see any folders, for that matter] when I plug it into my computer's USB port. It was working fine before the update. WIN XP PC. I prefer to move pictures and music via windows explorer. So I tried Kies, and it won't work either, [again, it did before] Kies states that I have to enter a password on the device. Ok, fine, where? And I don't remember setting a password or what password would it be looking for?