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Support Galaxy s5 won't stop restarting/crashing, stuck in a loop until connect charger

Discussion in 'Android Help' started by Armando Salguero, May 7, 2016.

  1. Armando Salguero

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    So i baught a Galaxy s5 off of someone on craiglist, i have baught an s5 before on craiglist and it was working fine till i dropped it so i decided to buy another one. I installed all my apps and what not and from time to time the phone just crashes/restarts and it gets stuck IN A LOOP of trying to restart itself, it is only when i CONNECT A CHARGER that it stops the loop and starts back up normally, i am then able to use it until the next time it decides to crash/restart. Please help, P.S i have tried factory resetting.
     

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  2. girolez

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    Hi

    It sounds like the battery is nearly dead - too flat to complete a boot sometimes without the charger. Does is run on battery for a decent time once it has booted up?
     
    tube517 likes this.
  3. Armando Salguero

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    Once it boots up with the help of the charger it lasts for a a good couple of hours, sometimes itll die out of nowhere, was thinking maybe its cuz the phone was crashing but its not like i push it to the limits, im doing the same things ive been doing on my other s5 which never had this problem. I have tried putting in a spare battery i have, hopefully this solves it.
     

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