Hi all My wife put her phone to charge the other night, and out of nowhere it started acting strangely. At first it wouldn't take charge and it wouldn't stay on. She'd been complaining about bad battery life recently, and we noticed the other day the USB plug at the phone side felt unusually warm the other day - most likely symptoms of an impending failure, in hindsight. I've managed to get it to charge up to 100% now (by eventually getting the device to power down - doing this by pressing the power button, and confirming, would still continue the reboot loop), but it's still stuck in a reboot loop. It'll go through all the logos, get to the launcher and let me use it as normal for about 30-40 seconds then kick into reboot. The graphics are sometimes corrupt, and I've noticed a 'pulsing' to the brightness. It looks pretty fatal, and we submitted an insurance claim that's been accepted. The only problem is the device has never been backed up, and we'd like to rescue the photos she took of our engagement party, wedding, travels etc from the last year or so. I've tried everything I've found based on searching to try and work this, but nothing has succeeded so far. I'm an iOS guy (sorry!) so I may not have exhausted every option, this is what I've tried and crossed off so far 1. I've installed KIES, Smart Switch, and WonderShare Dr. Fone and all seems to recognise the handset and looks like they would work if I could get it to stay stable 2. I've enabled Developer Access by pressing the build number 7 times and enabled USB debugging 3. I've managed to get into the recovery mode and tried the following 3a. Wiped the cache/partition 3b. Rebooted in Safe mode I've disabled WiFi, removed the SIM, put into airplane etc and nothing seems to have made a difference with regards to it losing stability and rebooting. Has anyone suffered anything similar, and know of a way to stabilise? I don't care about any other functionality other than backing up any data I can get my hand on. Thanks!