Galaxy S6 facebook messenger problems

ker68

Lurker
I have Lg G4 and messenger works perfect but my wife has Samsung Galaxy S6 and features she wants like flying hearts when someone sends you <3 or valentines gift that was available on 14.2.2016 she didn't get. She reinstalled it several time, deleted cache but nothing still doesn't work. Please help.


sorry for my english its not my native language
 

MLSS

Android Expert
I have Lg G4 and messenger works perfect but my wife has Samsung Galaxy S6 and features she wants like flying hearts when someone sends you <3 or valentines gift that was available on 14.2.2016 she didn't get. She reinstalled it several time, deleted cache but nothing still doesn't work. Please help.


sorry for my english its not my native language
Those features are added on the server side. If she tried clearing data and force closing then relogging in and it didn't add the Valentine's features then it probably won't happen.
Send a bug report to Facebook.
 

ker68

Lurker
Thread starter
Those features are added on the server side. If she tried clearing data and force closing then relogging in and it didn't add the Valentine's features then it probably won't happen.
Send a bug report to Facebook.

can you please give me instructions on how to send bug report to Facebook. TY in advance

i just did everything again like clearing data and force closing and relogging and reinstalling and even facebook app reinstalling but nothing
 
Last edited:

MLSS

Android Expert
can you please give me instructions on how to send bug report to Facebook. TY in advance
Go into your messenger settings and click on "report a problem" Then follow the instructions.
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ker68

Lurker
Thread starter
Ty man, I don't know why I even asked you to help me with that, after 10 seconds of serching how to report a problem on messenger i found it :D
 
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