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Galaxy s6 locking

Discussion in 'Android Help' started by GraGra, Feb 5, 2016.

  1. GraGra

    GraGra Lurker
    Thread Starter

    Hi, I'm new to the forum so please go easy on me.
    I am also new to Android having recently purchased a Samsung Galaxy s6. The problem that I have got is that the phone keeps locking, and then after a time (perhaps 10 minutes) it unlocks itself.

    I first experienced this when out walking the dog, listening to my playlists on Deezer when the music suddenly stopped. Looked at the phone and a lock symbol with a circle round it had appeared towards the bottom of the screen. I couldn't do anything with the phone - not even turn it off. By the time I got home it had unlocked itself and I was able to open it with fingerprint. This morning it has locked itself at least 3 times but not when it was playing music, just in pocket.

    To me this is strange behaviour and I am at a loss as to how I can rectify it. I have been in to Lock Screen and Security in Settings and tried a few things but to no avail.

    Hope someone can help. Thank you
     



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