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Galaxy S6 stuck in boot loop-can't get it to reset

Discussion in 'Android Devices' started by MOTORCITYBADBOY, Feb 13, 2019.

  1. MOTORCITYBADBOY

    Thread Starter

    My S6 was working perfectly when I went to sleep 2 nights ago. Then, when I woke up it was boot looping... I've had several Samsung phones and never saw this before!
    I took to Verizon and to Axiom Repair, and nobody could get it to reset. I got a new phone, but I still want to try to recover some pics and vids.
    Would it help if I take the back off and remove the battery completely?

    Any help appreciated!
    Thanks,
    Tom
     



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  2. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    You can simulate a battery pull by holding down the power and the volume down button for 10 to 15 seconds (until it shuts off.) Are you able to boot into recover or download mode? (Odin mode)
     
    Hadron and Jfalls63 like this.
  3. MOTORCITYBADBOY

    Thread Starter

    We've tried all of that, including partition wipe and factory reset. The phone just keeps going back to looping with no way to shut it down till the battery goes dead. I spoke to a phone tech today who said sometimes the battery is the culprit. He indicated there is a chance that replacing the battery may make it respond. It's true that the battery had been getting less able to hold a charge in the last 6 months...
     

Samsung Galaxy S6 Forum

The Samsung Galaxy S6 release date was April 2015. Features and Specs include a 5.1" inch screen, 16MP camera, 3GB RAM, Exynos 7420 Octa processor, and 2550mAh battery.

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