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Support Galaxy S7 - Google apps won't connect on home wi-fi

Discussion in 'Android Help' started by WadeOhh, Mar 18, 2016.

  1. WadeOhh

    WadeOhh Lurker
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    I have the new Samsung S7 (non-edge version) and on wi-fi, anything that needs to talk to Google such as Play Store updates for Google apps (Gmail updates, Chrome updates, etc), Play Store downloads are even a bit hit and miss, and even apps that need to sync with Google such as Google Keep and Gmail just will not load. I get no error messages, just endless 'loading' or 'downloading' messages across the various apps. I've tried removing and re-adding my Google account to the phone, still no resolution. Its like my Google account is being block somewhere in the line on wi-fi. As soon as I turn wi-fi off, everything starts working and downloading, this all only happens on wi-fi. Samsung app updates on wi-fi seem to be a bit hit and miss too. It seems to be anything that is a 'system' type app just will not download or update. Regular web browsing in Chrome, browsing Facebook, Twitter, etc all work completely fine on wi-fi.

    I've created an account on this forum specifically because of this issue. I've been trying to fix it for 2 days, done endless searching across the web, tried everything known to man such as factory reset router, factory reset phone, nothing has resolved it and I'm at the end of my sanity.

    Please help! As mentioned, I really want to try and get this resolved.
     

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  2. KOLIO

    KOLIO Guest
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    There's a discussion related to this in the Samsung Galaxy S7/Edge section:
    http://androidforums.com/forums/samsung-galaxy-s7-s7-edge.3243/
    http://androidforums.com/threads/play-store-wont-work-on-wifi.1008555/
    http://androidforums.com/threads/s7-edge-play-store-wont-update-over-wifi.1008553/
     
  3. WadeOhh

    WadeOhh Lurker
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    Thanks for pointing me in the right direction :)
     
    KOLIO likes this.

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