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Support Galaxy S7 lock out

Discussion in 'Android Help' started by Michael Proctor, Apr 24, 2016.

  1. Michael Proctor

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    Apr 24, 2016
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    I have no idea why the fingerprint log-in stopped working, but now I am locked out of my S7 since it asks for a password. None of my "usual" passwords work. Anyone own a magic wand? HELP!
     

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  2. chanchan05

    chanchan05 The Doctor
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    Well, don't you remember what password you placed on it? Unlock it via Samsung Find my Phone or Google Device Manager.
     
  3. jdub4christ

    jdub4christ Newbie
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    It seems a few people including me have uploaded the recent update and the finger print scanner has quit working.
     

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