1. Download our Official Android App: Forums for Android!

Support Galaxy S7 Random Restarts

Discussion in 'Android Help' started by Michael Militano, Apr 12, 2016.

  1. Michael Militano

    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    1
    Joined:
    Apr 12, 2016

    Apr 12, 2016
    1
    0
    15
    Male
    Just purchased a new S7 from Sprint a couple days ago and I am having at least a dozen random restarts each day. I have booted into safe mode to rule out it being an app issue. Also did a factory reset and it restarted twice during that, as well as when it was complete. First restart happened as soon as I left the Sprint store during Marshmallow update, but I thought at the time it was normal.

    At this point I'm ready to return the phone for a replacement, but I really don't want to spend an hour at Sprint to get a phone with the same issues.

    Any ideas if this is a hardware or Android issue?
     

    Advertisement

Share This Page

Loading...