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Galaxy S7 Update: just a few E-Mails synced

Discussion in 'Android Devices' started by NBfan32, Jul 21, 2017.

  1. NBfan32

    NBfan32 Newbie
    Thread Starter

    Hey there,

    after the last Android update (released a couple of days ago) the default e-mail app does not sync all sent e-mails but a few only. It is connected via active sync to a microsoft exchange 2010 server which did not receive any updates.

    The other folders seem to be okay.

    Anyone out there with the same issue (and maybe a solution)?

    Thanks in advance

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  2. NBfan32

    NBfan32 Newbie
    Thread Starter

    *Bump* Nobody with the same problem out there?
  3. armandop_

    armandop_ Member

  4. Jeff S Wright

    Jeff S Wright Lurker

    Having the same issue.....security connection error.

    I've asked for a solution but no answer.
  5. NBfan32

    NBfan32 Newbie
    Thread Starter

    I just tried a couple things and got this findings:

    - No difference between sent from built-in mail, Android Outlook or Windows Outlook
    - Not bound to recipients
    - Outlook on Windows shows all sent mails, so the server seems to be okay

    Next step is to test wether the synced mails are the same as before reconnecting the account, this would indicate a problem with specific e-mails. Will give an update soon.

    #5 NBfan32, Jul 27, 2017
    Last edited: Jul 27, 2017
  6. NBfan32

    NBfan32 Newbie
    Thread Starter

    After removing and reconnecting the Account, no e-mails are synced. Not a single mail is in the sent-folder. So the problem might not be that some emails are not synced anymore but not a single mail is synced.

    Kinda confused
  7. Nick Parnes

    Nick Parnes Lurker

    I have the same problem. How do we make Samsung aware of the problem so as to issue a new update. It's very frustrating.
  8. NBfan32

    NBfan32 Newbie
    Thread Starter

    Yay. After I updated some of my companies smartphones, the problem is solved on this devices. Seems as if that was a bug which is fixed now. I am going to deploy it on all smartphones after field testing... hopefully no bugs anymore :D
    Dannydet likes this.
  9. Nick Parnes

    Nick Parnes Lurker

    NBfan32 How did you update your phone? Samsung haven't issued a new update since mid-July have they?
  10. NBfan32

    NBfan32 Newbie
    Thread Starter

    I started the manual update search, that found the update. Actually the other samsungs found that update automatically. I am not sure, but maybe we get other updates than you. Our smartphones are branded by Deutsche Telekom. Maybe they provide our updates, but as said, I am not quite sure. Which provider do you have?

Samsung Galaxy S7 Forum

The Samsung Galaxy S7 release date was March 2016. Features and Specs include a 5.1" inch screen, 12MP camera, 4GB RAM, Exynos 8890 Octa processor, and 3000mAh battery.

March 2016
Release Date

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