1. Check out our companion app, Forums for Android! Download from Google Play

Support Galaxy SII 'freezes' after charging

Discussion in 'Android Devices' started by James86Smith, Aug 12, 2012.

  1. James86Smith

    James86Smith Member
    Thread Starter
    6

    Jul 30, 2012
    7
    2
    6
    Male
    Student
    Pascagoula, MS
    Hey all,

    When I leave my SII on the charger (outlet charging) overnight and come back the next morning, when I hit the power button it flashes the screen momentarily but freezes with it on.... it takes over a minute to shut off, make the screen reappear and be operable. This has happened every day for a few days and the first time, the screen wouldn't automatically time out since the setting for that had none of the radio buttons checked.

    Weird and making me a little concerned... any ideas? Thanks!

    James
     

    Advertisement

  2. Atma

    Atma Well-Known Member
    533

    Dec 26, 2011
    6,069
    2,901
    533
    Male
    Survival
    North Carolina
    Welcome to the forums James. :hello:

    Have you tried a factory reset to see if that fixes it?
     
  3. James86Smith

    James86Smith Member
    Thread Starter
    6

    Jul 30, 2012
    7
    2
    6
    Male
    Student
    Pascagoula, MS
    Thank you, Atmazz! :)

    Good advice - that would probably fix it. I hate to do a factory reset after only owning my SII a couple of weeks... I'll try a restart first.

    Thanks!!!
     
  4. Atma

    Atma Well-Known Member
    533

    Dec 26, 2011
    6,069
    2,901
    533
    Male
    Survival
    North Carolina
    I know, it can be a pain to restore apps. :)

    If that doesn't fix it, and you've only had it a short time, is it still covered by warranty?
     
  5. James86Smith

    James86Smith Member
    Thread Starter
    6

    Jul 30, 2012
    7
    2
    6
    Male
    Student
    Pascagoula, MS
    It is - I bought it new & unopened in late June. Do you think I should call Samsung tech support about it?
     
  6. Atma

    Atma Well-Known Member
    533

    Dec 26, 2011
    6,069
    2,901
    533
    Male
    Survival
    North Carolina
    If it was me, I would try a factory reset first. It may be an software issue that's easily resolved. Tech support would probably get you to try that anyway.

    If that doesn't work, I would definitely be calling.
     
  7. James86Smith

    James86Smith Member
    Thread Starter
    6

    Jul 30, 2012
    7
    2
    6
    Male
    Student
    Pascagoula, MS
    Will do... I'll post the results.

    Thanks!
     
    Atma likes this.
  8. James86Smith

    James86Smith Member
    Thread Starter
    6

    Jul 30, 2012
    7
    2
    6
    Male
    Student
    Pascagoula, MS
    It worked!! Thanks so much : )
     
    Atma likes this.
  9. Atma

    Atma Well-Known Member
    533

    Dec 26, 2011
    6,069
    2,901
    533
    Male
    Survival
    North Carolina

    Great! Glad to hear it! :)
     

Share This Page

Loading...