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Galaxy watch stopped syncing Gmail

Discussion in 'Android Lounge' started by pemvee, Jan 10, 2021.

  1. pemvee

    pemvee Lurker
    Thread Starter

    Over the last month or so I've noticed that my watch will not sync my gmail anymore. I've turned the watch off and back on again and nothing. Once in a while it works if I disconnect and reconnect using the Wearable app on my Android phone but why should I have to do that whenever I'm out and want to check email? All used to work just fine since I bought both products over a year ago. But now, very frustrating and wondering what's the point. Any help would be greatly appreciated.
     



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  2. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    Are you sure it's actually not syncing or simply not notifying you of new email. I have a Fossil smartwatch, so it won't be the exact same as Samsung but I found it very easy to accidentally turn off notifications rather simply dismissing the current ones.
     
    ocnbrze likes this.
  3. pemvee

    pemvee Lurker
    Thread Starter

    I don't have notifications set up because I don't need or want to be notified with each new email. But, I do want to see the most recent emails when I open the app, and I don't. Right now I see the same one from 1/08 sitting there and nothing since.
     
  4. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    I'll assume you tried the obvious stuff like making sure your apps and OS are up-to-date and rebooting both the watch and your phone. Short of debugging both gmail and the wear app, it might just be easier to reset the watch.
     
  5. pemvee

    pemvee Lurker
    Thread Starter

    Nothing worked so I had to reset the watch, and now I have to redo my apps and watch face. Frustrating. And, like I mentioned before, this has been happening for the last couple of months but prior to today, I could get mail to update by turning the watch off and on or through the Wearable app. But it's never been this stubborn before. If it keeps happening, I don't know what I'll do. Thanks for trying to help.
     
    lunatic59 likes this.
  6. pemvee

    pemvee Lurker
    Thread Starter

    Update: After spending time on chat and on the phone with Samsung, it was determined that I had to send my watch in to them to be looked at. So, they sent me a UPS label, I had to pay an $80 deposit, and it's now with them to determine what's causing the problem and to fix it, assuming the cost will be reasonable.
     
    ocnbrze and olbriar like this.
  7. olbriar

    olbriar  
    Moderator

    Thanks for the update and I hope that the repair is successful and at a reasonable cost.
     
    ocnbrze likes this.
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