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GalaxyNote1 (no root) stopped mounting internal USB card

Discussion in 'Android Help' started by GalaxyNote1User, Dec 24, 2013.

  1. GalaxyNote1User

    Thread Starter

    Hi folks,

    I am a new android user. I have Galaxy Note 1 and it is not rooted.

    Here're the specs of my phone:
    Model GT-N7000
    Android v4.1.2
    Kernel v 3.0.31-906407
    se.infra@SEP-128 #3

    It has a 16 GB external SD card + default internal USB storage. It was working fine till a few hours back. Then Gallery stopped opening and Camera wouldn't start either. There is nothing shown in MyFiles folder. I have checked using ES File Explorer as well and no data is shown in the directories.

    External SD card is working fine. But Internal USB card does not get mounted. There is > 500 mb in internal memory. I've moved most of the apps to SD card and removed unnecessary ones.

    I have cleared Gallery app - cache, rebooted but it doesn't change.

    Can anyone please help. I am starting to get worried :(

  2. galaxnoteuser

    galaxnoteuser Lurker

    Here's the break up of 'Storage':

    Device memory
    Total Space - 1.97 GB
    Applications - 749MB
    Available space - 560MB

    USB storage
    Applications - 158MB

    SD card
    Total space - 14.83 GB
    Available space - 2.18 GB

    Also, I noticed that when I am trying to back up messages, it waits for external storage card. The card is inserted and mounted but the phone has stopped seeing it as active. It takes backup on internal storage only. I can mount the external SD card on my notebook though.

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