Hi Guys, Thanks for your help, but nothing seems to work regarding updating firmware. I have tried both versions that you mentioned, I have tried 4 different SD Cards 2 different Card Readers, it just seems to find the package OK, then can't do anything with it, and within about 10 seconds of trying it turns from green to red and the message in large writing says "Updating Failure" then I can choose ReBoot then it comes back to normal. The normal that I mean is very poor quality video, YouTube only works for the pre installed videos, if I search for another that I want to see, it comes up with Forceclosure. Impossible to watch movies from Crackle, or anywhere else. I am now waiting for a reply from the Australian distributor about an exchange unit, as there must be something wrong with the software in the unit. You mentioned Download Links, I have 2 from Geniatech, the first one is quite large 133mb and the second is for Australian neoniQ or GTV220 units, the size of that one is about 50mb. http://www.geniatech.com/down-eng/Androidtvbox/update_eng_0916.zip http://www.geniatech.com/down-eng/Androidtvbox/update_Australia_0927.zip Hope there are some improvements for you, usual method of upgrading, I will keep you posted on what happens to my unit. It is a shame really, that we get better service from Geniatech in China, than we do from local companies.