I made the mistake of "upgrading" my Galaxy Note 2-- ware-- so two questions a) How do I rollback to the earlier version of Jelly Bean? b)) Samsung's complete lack of customer service idiot says that the only way to remove the bloatware is to root the device 1) He also stated this would void the warranty-- true or false? If so, should I care? 2) How do I go about this, and remove all the unwanted spyware/bloatware they installed without mu permission? This has taken what I regarded as a pretty good phone and turned it into a paperweight-- any time I turn it on and connect, the damned phone EATS minutes like crazy now-- and all of the activity is sending my data to Knox/Kies. I handle confidentiall data-- can't have this. Phone is a Galaxy Note 2 Model GTN7100 carrier is ATT pay as you go. Phone was purchased as unlocked factory-- was expensive as hell too. Absolutely no value now because of the installed crapware.