Alright guys, I'm sick of it. There are multiple threads on here of customers that have had problems with Seidio's Innocase II. The problems consist of scratched phones, loosely fitting cases, and peeling cases. Seidio did a great job replacing the loosely fitting cases with new ons that they put a rubber coating on, but now that we are all having problems with peeling cases, they are telling us basically that it's not a known issue and that we have to pay for shipping to get them replaced. I don't know about you, but when I pay $30 for a piece of plastic, I expect it to maintain its look for more than a week. This is my THIRD case, and in less than a week it's started peeling. I know MANY on here have had the same issues, and for Seidio to say that they won't pay for shipping to replace them because it's not a "known" issue is absurd. This company has had the same issues across many of its lines with many different phones, and despite all of the complaints has largely maintained the stance that it's not their problem until it because WIDELY public, at which point they usually decide to act on it (that was the case with rubberized cases across multiple phones, even after fixing it on the EVO they claimed it was not a known issue for the INC and took a while to finally fix it for us too). My recommendation is to get Seidio's attention by filing a claim with the Better Business Bureau. It's easy to do, and is very effective when informing others of the dangers of the company. I do NOT believe that this company has been honest and forward with all of its customers in MANY respects, and I believe future customers deserve to know that up front. Now let me be clear, I do NOT condone fraudulent claims, as the BBB is a very serious step, however I do believe that MANY customers on here have very serious complaints, and this is a great way to get the company to take their consumers seriously and forcing them to face their faults. Please do not attack them in a fraudulent manner, but simply state your claim and all the facts that have lead up to your current one. I know that I am going to do so shortly as I do not feel that it is my responsibility to pay for shipping on a product that has been defective since day 1, especially by my third defective product. Just for your information, this is the most recent response I've received about my defective product as well as a link to another thread which states the issues had by MANY customers. "While I wish I could accommodate your request, we cannot make the exceptions and send out shipping labels after 14 days. Customers are responsible for shipping the defective unit back. All of the cases goes through extensive testings and we have not seen any peeling issues with our test units. Please note that you should not use any household or industrial cleaners to clean the case. If you have any other questions, please feel free to contact customer service at 832-204-1118. Regards," http://androidforums.com/incredible-accessories/136639-seidio-innocase-issues.html Thank you.