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General Getting a Replacement because of severe dialer lag

Discussion in 'Android Devices' started by eriscentro, May 15, 2010.

  1. eriscentro

    eriscentro Well-Known Member
    Thread Starter
    16

    Feb 7, 2010
    97
    3
    16
    Since 1.5 (but more of a problem in 2.1), the dialer on my eris is usually so laggy that it takes over half a minute to initialize a call. I'll click on a name in the dialer, the keyboard disssappears, and the button that says "call" just stays there. I hear no noise coming from the phone after I start the call, the notification doesn't appear in the top bar, and the dialer doesn't transition into the "on the phone" screen. The delay is so long that I can usually click the person on the dialer 5 or 6 times and dial the number on the keypad, and still it won't dial. Sometimes, the phone just won't dial at all. I'm currently on 2.1 v3, but I've had the problem since 1.5, but it got really bad in 2.1 v1. Is is possible that I could get a refurb because of this, and is the refurb free? I would like to fix the lag on my current phone, but a refurb is fine with me (ROOT!!!!) :D
     

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  2. Zerethusta

    Zerethusta Well-Known Member
    16

    Jan 18, 2010
    92
    5
    16
    Bellingham, WA
    Does it still do it after a fresh factory reset, with no additional apps installed?

    It could be a matter of you installing memory hog apps.

    If not, that sounds like a very valid reason to me for replacement.
     
  3. bjf88

    bjf88 Android Enthusiast
    43

    Dec 13, 2009
    384
    37
    43
    You can take it in and show them, but they will have you do a factory reset before they will give you a new one. You might as well try it now so if that doesn't work you can tell them you truely have tried everything. I have a sneaking suspicion that a factory reset would fix it. It is most likely software related.
     
  4. tgulch22

    tgulch22 Android Enthusiast
    38

    Feb 22, 2010
    343
    15
    38
    Paramedic
    Perrysburg, OH
    I had the same problem with Sense and Helix launcher. The newest Zeam 1.24 has a snappy dialer..NO LAG at all...click the name and you can hear it ringing a split second later and then the screen changes right away to the in call screen...
     

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