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Support Getting water damaged phone replaced

Discussion in 'Android Devices' started by burnthiscity, Jun 20, 2010.

  1. burnthiscity

    burnthiscity New Member
    Thread Starter
    5

    Jun 20, 2010
    2
    0
    5
    Hi,

    So I dropped my phone in the sink a few days ago. And yes, I did the dumbest thing humanly possible after I did so - turned it on to see if it worked. I realized this was stupid and turned it off and took out the battery/SIM card, but I knew I probably already fried it. So I left it in rice for 3 days, took it out this morning - everything works except the screen. I can unlock the phone and feel the vibration, if I press and hold on the screen I can feel an app icon being picked up, and I know the audio and vibrate work because I tried changing the ring volume on the side.

    So here's the thing - I know this is "wrong" or whatever but I'm really not asking for your moral opinion on this. I checked the water indicator on the phone under the battery cover, and it did not go off (it's still white with red X's). The one on the battery did, but I have an extra battery that was not in the phone at the time so I put that one in now. I am still covered under warranty on this phone, so if I took it to Verizon and simply told them that the screen stopped working, would they give me a refurb? Or would they actually open it, look at it, and see some kind of water damage? I'm not sure of how their whole process works.

    Thanks!
     

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  2. crackdroid1

    crackdroid1 Well-Known Member
    38

    May 20, 2010
    103
    13
    38
    Richmond, VA
    Where's the indicator on the phone? (My phone got watered by the sprinklers after a football game w/ my cousins. ;))
     
  3. burnthiscity

    burnthiscity New Member
    Thread Starter
    5

    Jun 20, 2010
    2
    0
    5
    There are 2 indicators - one in the battery compartment under the camera, and one on the actual battery. They are both white with red X's - until you get them wet, then they turn completely red/pink.
     
  4. Caveman419

    Caveman419 Well-Known Member
    98

    Feb 24, 2010
    623
    85
    98
    Male
    Financial Systems Support Specialist
    Last cave on the left
    The one inside the battery compartment in my Droid is red with a white X not white with a red X. Very interesting.
     
  5. mpw

    mpw Well-Known Member
    143

    Jan 1, 2010
    1,143
    130
    143
    the past
    Why not just go in and ask? the worst that's likely to happen is they'll catch you lying and say no.
     

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