Hello,
My situation is getting worse.
1) I got the update notification yesterday morning. Ever since I started the update, it's in a never-ending reboot loop (Samsung logo keeps showing).
2) After reading this forum, I went to Costco where I bought my Droid Charge, but the tech guy there couldn't reboot my system and said I should go to a Verizon store since tech guys there know more about technical stuff.
3) I ran to the nearest Verizon store, but the staffs there said the same thing. They basically said that the reset button combination doesn't work on my phone, so they cannot reset my phone. They asked me to contact Verizon directly to get a replacement.
4) After coming home, I read this thread again and thought the tech guys might have gotten the reset button combination wrong as someone said. So I did it myself by pressing "Power+Home+VolumeUp". I could successfully go into the manual mode and chose the "factory reset" option. The screen shows that all the data are deleted and the reset is complete. Then, I chose the reboot menu with a hope that it will start fresh. NO. IT DIDN'T START. It got stuck in that infinite boot loop again with a Samsung logo on it.
I have no idea about what to do next. I think I tried everything I could possibly do (I'm really not good at using technological devices).
Is there any suggestion? Did I do something wrong while doing the manual "factory reset"? Any advice would be greatly appreciated.
SJ