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Gives me a American Roaming message when I call

Discussion in 'Android Help' started by Android Question, Aug 6, 2013.

  1. Android Question

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    I recently got a Samsung Galaxy Victory 4G LTE on Virgin Mobile. As I was trying to flash the Victorious rom on TWRP, I clicked the "Format Data" option by accident. I hadn't made a backup of it, and when I tried to restore from a TWRP backup from

    http://androidforums.com/virgin-mob...stock-virgin-mobile-victory-07-04-2013-a.html

    The wi-fi turn on then flicks off after 2-3 seconds. When I an in wi-fi settings it still says "Turning Wi-Fi on" in the dialogue box beneath the switch.

    It also won't let me turn on Bluetooth.

    Last, when I try to call, it says

    (Tone) To make a call to a mobile phone or a landline phone, dial 411. To redeem or purchase a prepaid card, press 2. To speak to a live operator and enter for a chance to win $100, press 3.
    If I press 1 it just says to dial the number and if I do that, it says "Please wait while American Roaming completes your call"

    I got fine service here before I restored it.

    It is running android 4.1.2

    My e-mail is zachary.olesen@gmail.com

    Thank you for your help :)
     

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  2. divinebovine

    divinebovine Android Expert
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    Aug 30, 2012
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    For your calling issue, it sounds like it has lost its registration/activation to the network. You may need to call Virgin Mobile customer service (yes, I know, that's quite unpleasant) to have them re-activate it.
     

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