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Support Gmail app not syncing emails to phone

Discussion in 'Android Devices' started by DraastiK, Mar 12, 2013.

  1. DraastiK

    DraastiK Member
    Thread Starter
    36

    Dec 6, 2012
    23
    4
    36
    Geek Squad
    NJ
    Title says it all. After I updated to Jellybean my main Gmail account does not sync at all anymore. my secondary (junk) account syncs right away.

    I've tried deleting the account at least 3 times now, I've manually synced up the Gmail account and emails STILL do not come to the phone with the main account

    The "Email" app works perfectly fine with the main email, but I'd like to use the Gmail app only.

    AT&T GS3, if that helps.
     

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  2. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    There's a thread stuck at the top of this forum...

    " Excuse me. Could I possibly distract you for just a brief second?"

    Its a thread with links to all the important threads. Read the first link in that thread
     
  3. DraastiK

    DraastiK Member
    Thread Starter
    36

    Dec 6, 2012
    23
    4
    36
    Geek Squad
    NJ
    I have tried a factory reset as well. However that did not fix the issue. Also why would one email account work on the Gmail app, and not another if it was an issue with an update.

    The main account is the Google account tied with my phone (play store and such). I've deleted the Google account, and reset the account. Nothing.
     
  4. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Why anything after an update? That cannot be answered.

    Are sure you did a full reset?

    Best thing would be full reset the add that account and nothing else. If it still isn't syncing, there's not a lot you can do from the phone side of things. Factory reset is as drastic as you can get!
     
  5. funkylogik

    funkylogik share the love peeps ;)
    1,443

    Sep 15, 2011
    21,470
    7,249
    1,443
    Male
    monkey
    Paisley, Scotland, Western Europe
    Maybe try wiping data and cache from Gmail app in app manager but if youve done a full reset, i dont know man. I only use one account
    Are the other google apps working? PlayStore etc?
     

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