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Support Gmail App Problems

Discussion in 'Android Devices' started by rcmunro, Jul 5, 2011.

  1. rcmunro

    rcmunro Lurker
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    When I try to access my Gmail App, I get the following message:

    The application Gmail Storage (process com.google.process.gapps) has stopped unexpectedly. Please try again. Force close

    I cannot access my gmail account.

    Please advise.
     

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  2. lionrain

    lionrain Well-Known Member
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    I would say uninstall then re install. Hope this helps, let me know.
     
  3. doogald

    doogald Android Expert
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    I'd go into (from home) settings->applications->manage applications. Wait for the list to refresh. Find "GMail Storage", tap it. Tap on the "clear data" button.

    Hopefully that will solve the problem. It should refresh the data on the next background sync. You may have to reset settings, notifications, etc. - I can never remember if you need to or not.
     

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