Hi A week in to my Hero experience - major battery concerns! But to the point : I have several contacts in my Exchange contacts which do not get synced to my Hero. The common attribute here is all these contacts have a gmail email address. All contact types are selected to be viewed in my People list so it isn't that I just can't see them (also I have no Phone contacts and do not sync from gmail contacts at all). Has anyone else noticed this? Jim Temp solution: I can work around this if I create a dummy contact on my phone, and sync it, and then edit the fields in Outlook to the correct values, and then sync back to the phone, but this is obviously sub-optimal.