Gmail force closing upon opening email

[The_Chief]

I don't know what it is, but it's recent. Probably in the last week - so maybe an update was pushed out that is causing this.

I have three Gmail accounts on my phone: the original account that Verizon set up for my Motorola Droid in 2009 (which I use for apps and admin stuff); my working Gmail account; and my personal account. All is well until I try to open, read and respond to any emails in my personal account... as soon as I try, Gmail crashes and force closes.

I have sent feedback (useless), restarted the app and phone; wiped cache and data for the Gmail app; deleted the personal account, rebooted the phone and set it up again. And it STILL crashes!

I'm open to suggestions, here...

 

[Dannydet]

I'd install another email app until they fix the update

 

[Bg260]

Have you tried Inbox by Gmail? It's all I use.

 

[svim]

Don't use the Gmail app myself but its Play Store page does indicate there was an update on Feb. 27th so that correlates with your thoughts on an app update probably being the problem.
Not knowing how extensive the Gmail app's settings menu is, the only thing I can suggest is to use a browser to log into your personal account and dig through the Settings menu from there. If there's some filter you set up at one time or some developer's option enabled maybe that's the issue?

 

[The_Chief]

It's really confusing me... because after all that, it still crashes. However, it seems to only crash as soon as I open, and try to read, ONE email from ONE sender. Maybe there's something in the sender's email that completely boogers up Gmail on the receiving end. I deleted the email, resigned to my fate that they're not going to hear back from me, and life seems to go on.

We'll see if it happens again.

 

[svim]

It's really confusing me... because after all that, it still crashes. However, it seems to only crash as soon as I open, and try to read, ONE email from ONE sender. Maybe there's something in the sender's email that completely boogers up Gmail on the receiving end.

Just curious but when you do try to re-add this account to the Gmail app, are you using the auto-config set up? Maybe try to re-add it by manually entering those gmail account settings instead.
https://support.google.com/mail/answer/7126229?hl=en

 

[tube517]

Did you uninstall Gmail (Probably will be uninstall updates) and then reinstall?

Or maybe try an older version of Gmail before the update that used to work??

 

[The_Chief]

Actually, I haven't had a problem since I deleted that one email. Curious...

 

[tube517]

Actually, I haven't had a problem since I deleted that one email. Curious...

Are they sending an attachment?