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General Gmail has stopped... pls help

Discussion in 'Android Devices' started by Vela_Ocampo, Nov 28, 2012.

  1. Vela_Ocampo

    Vela_Ocampo Well-Known Member
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    Nov 11, 2012
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    Guys i encountered an error and cant access the google play and the gmail it says

    "Gmail has stopped...at... The process com.google.process.gapps has stopped..."
     

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  2. Prinny

    Prinny Resident Linux Nutcase
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    Sorry to hear you're having that issue :(

    Is your phone rooted, or stock?

    If you're bone stock, I would suggest a factory reset.
     
  3. Vela_Ocampo

    Vela_Ocampo Well-Known Member
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    Nov 11, 2012
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    stock :(

    are there no way to fix it other than reset
     
  4. Prinny

    Prinny Resident Linux Nutcase
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    What you COULD do (No promise this will work...)

    Menu > Apps > All Apps > Find Gmail...and hit "End Process" or whatever it says. Reboot your phone.

    Other than that...I really don't know what else it could be to fix it :/

    When did you first get the error? Did you download any apps or anything?
     
  5. Vela_Ocampo

    Vela_Ocampo Well-Known Member
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    Nov 11, 2012
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    Guys according to google group i need to do some actions in the download manager setting but cant find it. Anyone pls tnx
     
  6. Vela_Ocampo

    Vela_Ocampo Well-Known Member
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    Nov 11, 2012
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    Tnx prinny but i got answer from google see my above post
     
  7. Vela_Ocampo

    Vela_Ocampo Well-Known Member
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    Nov 11, 2012
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    I got a solution from google group and want to share it for future reference.

    Go to setting -> App -> all -> disable "download" app -> reboot -> enable download app
     

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