Help Gmail notification... Not

[nvmichael]

About a week ago all was well. Then the phone stopped all Gmail notifications. The light. The icon in the status bar, sound nothing. Nothing new added to phone. No changes. Phone and text are working.
I looked at settings and they look the same, no changes. I could be wrong...
Any ideas appreciated.

 

[svim]

Which mail app are you using? The stock email app or the Gmail app? A third-party app?
A common first thing to try is go into your Settings >> Application manager, find your mail app, click on its 'Force stop' button, click on its 'Clear cache' button, then restart the app.

 

[lunatic59]

Have you tried simply rebooting the phone? Sometimes services lock up and it takes a reboot to flush them out.

 

[nvmichael]

Thanks for the fast replys.
Gmail is the only mail app on the phone. I do not see a 'Clear cache' button.
How do I restart an app?
I have turned the phone off and restarted many times.
Thanks

 

[svim]

http://wccftech.com/how-to-clear-app-data-cache-in-android-6/

 

[lunatic59]

Go to menu>settings>sound & notification>app notifications and then tap the bar at the top that says "all apps" and select "blocked". If gmail is listed then somehow you blocked it. Tap on it and you can un-block it.

 

[nvmichael]

Thanks. Not blocked.
I cleared cache.
I'll let you know if it works.

 

[nvmichael]

I sent an email to myself from a Ipad. It took 6 minutes for the phone to notify me. I got an email this morning and nothing happened until I turned the phone on (with imprint).
So I guess its kinda working? All else is instant.
Thanks again for your help.

 

[svim]

I haven't used the Gmail app in a while but check the Settings menu for a sync frequency option. And keep in mind if you have your phone polling Google's servers for new messages too frequently, your mail app is just working all the time using up background resources.
Another option is to switch to a different mail client app. A lot of people here on the Forum are big Aqua Mail fans. I prefer K-9 Mail, an Open Source project that's been around since Google bought up Android itself. Most third-party mail apps have more extensive settings options that will give you granular control of your email.

https://play.google.com/store/apps/details?id=org.kman.AquaMail

https://play.google.com/store/apps/details?id=com.fsck.k9&hl=en

 

[lunatic59]

I sent an email to myself from a Ipad. It took 6 minutes for the phone to notify me. I got an email this morning and nothing happened until I turned the phone on (with imprint).
So I guess its kinda working? All else is instant.
Thanks again for your help.

Is this your gmail email or have you set up a different account using the gmail app?

You might also want to make sure you aren't turning off all network connections when the phone sleeps.

 

[lunatic59]

You can set it either way, but if you allow notifications you have to make sure data remains enabled during sleep which will use more battery. It's a trade off.

 

[Mrohrn]

I have an issue but the other way, it keeps notifying me and i some how can't turn it off, but as i have both gmail app and inbox app installed it actually said the other day; you have notifications from both apps, would you just like it from inbox?
(or something along those lines) i clicked yes and the notifications has decreased but still get loads as i have multiple emails in my gmail account...

Does anyone know how to control the amount of times the notification gets showed when the phone is looked? (so it lights up and you see you have a new message / mail ) from the beginning im almost sure i just saw it once, now i think i see it about three times per message..

 

[lunatic59]

If you're using inbox, you might have it set to remind you about messages rather than archiving or dismissing them.

 

[nvmichael]

1.31 update. I updated the gmail app yesterday. This morning I received 3 emails plus I sent myself a test email annnd ta da all seems to be back to normal. I got the sound, the light and the icon. The test email was sent from my computer and the phone notified me within 3 seconds. Just like old times. I'm hoping the update was the fix. Lovin the 5X (again.)

 

[Mrohrn]

yeah maybe it is just some setting issue... but i can't find a setting that says "notification" or the amount of them.. but then again it is not only the email apps that does it but all messaging apps, Fb SnapC and whatsapp.. yes it is annoying but more i think it disturbs the phone from going into doze mode.. maybe i am wrong?

 

[calind]

If anyone still needs a solution for this, I discovered that notifications turn off after you use another email client for your gmail account. What worked for me was deleting the data and the cache from the new client and the gmail app and deactivating and reactivating the gmail app.