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Support Gmail says "no connection"

Discussion in 'Android Devices' started by thematrix, Sep 7, 2010.

  1. thematrix

    thematrix Member
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    Gmail app is not updating e-mail and shows a "No Connection" message. Auto sync is on and even doing a manual sync does not load messages. I tried sending a test message and it never comes up. Does anybody have any suggestions as why the "No Connection" message comes up in the Gmail app, or how to fix it?
     

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  2. ericnail

    ericnail Android Enthusiast
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    Yeah, I get this issue sometimes on 2.1, just reboot the phone and it should fix the problem.


    All the best,
    Eric
     
  3. thematrix

    thematrix Member
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    Thanks for the reply. Have tried a reboot and no dice. Have also tried to remove the battery and reboot and same thing, problem is still there.
     
  4. ericnail

    ericnail Android Enthusiast
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    Hmm.. Wierd.
    Try using it on WIFI.


    If that doesn't work.. The only thing I can think of is to either:

    A) Factory Reset

    B) SBF Flash

    C) Use the "Email" app and just set it to your Gmail account.
     
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  5. thematrix

    thematrix Member
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    I did a couple of test messages and it does show Inbox (2), but it does not show you the new messages, still says "no connection". I'm going to try and add the Gmail account again to see what happens.
     
  6. ericnail

    ericnail Android Enthusiast
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    It's Def. a Bug.

    I didn't know you could even remove a Gmail account without Factory Resetting.

    Either way..


    All the best,
    Eric
     
  7. thematrix

    thematrix Member
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    Trying to avoid doing a factory reset. You are correct, you cannot remove a Gmail account without doing a factory reset. Will try and call Verizon Tech support and see if they have any suggestions, beyond doing a factory reset. This is a refurbished phone, that was just received after the first x stopped booting up after a month of use. This is my wife's phone, so just trying to help her out.
     
  8. ericnail

    ericnail Android Enthusiast
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    Well I hope it all works out
     
  9. thematrix

    thematrix Member
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    Tried your suggestion of using the "email" app and it seemed to work, or at least she is now getting he gmail through the x email app, not the gmail app. Thanks for the suggestion.
     
  10. BleednBlue

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    Just started happening to me today (2 out of 3 gmail accounts getting error message). A reboot (did not remove battery) fixed the problem. Running android version 2.2.1 on LG Optimus.
     

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