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Google Account issue

Discussion in 'Android Devices' started by majosc94, Jul 5, 2013.

  1. majosc94

    majosc94 Lurker
    Thread Starter

    Hello,
    I just bought/activated a Samsung Galaxy Stellar a few days ago, have barely done anything with it, and I already have a major problem.

    • Anything Google-related has stopped working: gmail, google talk, google+, etc. Youtube still works, fortunately, but I cannot log in.
    • The option to add a google account under [settings]-->[add account] is non-existant.
    • The worst part is, the google play store app has completely disappeared, so I cannot download any apps whatsoever. Even using a computer to install an app manually doesn't work, as it seems the device no longer responds to google's syncs.

    The only possible lead I have is that the Touch stopped working, causing the phone to restart itself. Only then did I discover the Google havoc that had ensued.

    Thanks,
    Matt

    (Other potentially important information:
    I have only installed Twitter, Vine, Snapchat, Skype, Songza and Duolingo; no others.
    I have tried turning Sync on and off, to no avail.
    The google account worked perfectly up until this Touch incident.)
     



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  2. KE6ALV

    KE6ALV Lurker

    I'd suggest doing a factory reset, as that should fix the problem.
     

Samsung Galaxy Stellar Forum

The Samsung Galaxy Stellar release date was August 2012. Features and Specs include a 3MP camera, 1GB RAM, Snapdragon S4 Plus processor, 2100mAh battery, and 4.0" inch screen.

August 2012
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